This includes but is not limited to stock and generic covers as well as custom-made covers unless the cover has been made to dimensions other than those agreed to at the time of order. If a spa cover is mis-ordered or mistakenly measured spa store will not refund or exchange.
Spa Store will not be responsible for the return of a spa cover unless there is a manufacturer's defect. To be eligible for return, all filters must be unused and still completely wrapped.Īny electrical or electronic part that shows signs of having been used or fitted in any way.Īny special order this includes but is not limited to spa covers. To be eligible for return, all chemical containers must be unopened. Specific return notes and exclusions: To be eligible for return, all parts must be unused and in new condition. You will be responsible for the cost of the return shipment unless the return is due to return reasons 2 or 3. You may be charged a restocking fee depending on the reason for the return unless a subsequent order to the same or greater value is placed, or alternatively, a credit to that value can be placed on your account for future use within a maximum time period of 12 months. We undertake to then exchange or reimburse you the price of all the products. Parts have become faulty or damaged in transit to you.Īll products being returned must be in new condition, and include any retail packaging, manuals, or other included items to qualify for a refund or exchange.Parts incorrectly ordered, no longer required.Returns fall into three categories: Products may be returned because they are: You cannot cancel your order once it has been placed, you will need to return your item to us following the instructions below. If you received damaged goods from us you must contact us within 7 days of shipping. You must open your shipment immediately after receiving it to inspect that all parts ordered are correct. Returns will be accepted up to 30 days from purchase date. If for any reason you are dissatisfied with a purchase we´ll assist you with a prompt refund provided the item is in new condition with un-opened packaging. We take pride in our reputation for quality and value. Please note that Spa Store does not take responsibility for delays in the delivery of your order due to factors that are outside of our control such as Covid-19 lockdowns, courier delays or strike action.
#SPA AIR SWITCH UPDATE#
Refer to our delivery update for more details. Some Australian couriers are experiencing delays and congestion and staff shortages due to Covid-19 cases. If your item is in stock it will usually be picked and dispatched within 3 business days. If you do not accept these Terms of Use, you must refrain from using this website or making a purchase from the website. (2) Your use of ("website") is subject to these terms of use ("Terms of Use"). (1) This website and any sub-domains are owned and published by Spa Store Pty Ltd. ("Publisher").
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